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Privacy policy


You may contact South Side Cyclery regarding questions or comments about this privacy statement or for any reason at [email protected] or by calling 1-314-481-1120 or by writing to Customer Relations, South Side Cyclery, 6969 Gravois Ave Saint Louis, MO 63116 USA.

South Side Cyclery is committed to protecting the personal information of persons who visit and use southsidecyclery.com. This privacy statement applies to all information collected by the site or submitted for use in connection with the site and is part of the Terms and Conditions of use of the site.

Your access and use of the site indicates your agreement to the terms of this privacy policy and security statement, as posted each time you access the site. Please review this privacy and security statement periodically for changes. If at any time you do not agree to the terms of this statement, please exit the site.


On this site, qualified persons and entities may voluntarily order products, make requests for product information, or apply and register for certain memberships, programs or contests, as made available from time to time. For South Side Cyclery to process any such orders, requests or applications, you may have to provide specific personal information such as your name, email address, postal address, telephone number, credit/debit card information, password, credentials, and related information, as applicable. By voluntarily providing personal information to South Side Cyclery, you consent to the collection and use of the information by South Side Cyclery for the related activity and the other uses set forth here in below.


South Side Cyclery uses personal information to carry out the purpose for which the information was provided; for example, providing product and service information, filling and shipping orders for products, mailing gifts cards, etc.

South Side Cyclery does not share personal information with third parties except to the extent necessary to (a) carry out the purpose for which the information was provided, such as fulfilling and shipping product (b) comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order, (c) protect against a threat of personal safety or property damage, (d) protect the security or integrity of this site, and (d) avoid legal liability. To the extent South Side Cyclery is compelled to disclose personal information, it will use commercially reasonable efforts to notify all affected persons unless doing so will violate the law or court order. South Side Cyclery encourages all of its business partners to adopt and adhere to standards of protection consistent with this policy.

PROMOTIONS AND OFFERS: South Side Cyclery may also use personal information to provide consumer product and safety information, updates on South Side Cyclery products and services, orders, sales, and advertising materials, catalogs, newsletters, and special offers.

ELECTRONIC MAIL ADVERTISEMENTS: South Side Cyclery will not use personal information to send electronic mail advertisements except to those recipients with whom South Side Cyclery has an existing business or personal relationship or who have expressly consented to the receipt of such advertisements.

BUSINESS TRANSFERS: In the future, South Side Cyclery may be sold or acquired along with its assets, or other business transactions may occur in which the personal information of customers is transferred along with other assets of the Company. South Side Cyclery will require that any such successors and assigns have appropriate physical, electronic, and managerial procedures to safeguard and secure personal information.


You may withdraw your consent (“opt-out”) from receiving any information, sales and promotions materials and/or special offers by simply contacting South Side Cyclery at [email protected] or by calling 1-314-481-1120 and requesting that no further information, materials or offers be sent to a specific postal address and/or email address. South Side Cyclery will honor and process all such requests within a commercially reasonable amount of time after receiving the request.

You may update or delete your personal information from our site systems by contacting South Side Cyclery at [email protected] South Side Cyclery will honor and process all such requests within a commercially reasonable amount of time after receipt of the request.

PLEASE BE AWARE THAT IT MAY NOT BE TECHNOLOGICALLY FEASIBLE TO REMOVE EACH AND EVERY RECORD OF THE INFORMATION THAT YOU HAVE PROVIDED TO SOUTHSIDECYCLERY IN ELECTRONIC FORM. Due to the nature of storage of electronic records, a copy of your personal information may exist in a backup system that is in non-erasable form or that is difficult or impossible to locate. Not withstanding, Souths Side Cyclery promises to take all commercially reasonable steps to delete all personal information in active and readily accessible and searchable media after receiving a request to delete personal information.


South Side Cyclery or a third party sponsor may collect anonymous, non-personally identifiable information from your visit to the site (“Aggregate Data”), such as: your computer IP address, the type of software browser you are using to visit the site, the kind of operating system your computer is using, the domain name of your Internet Service Provider, data about the number of times you have visited the site, the web pages visited and the emails and newsletters that we may send you, and to target certain advertisements to your computer. South Side Cyclery and its sponsors may use Aggregate Data to monitor how many people are using the site, opening emails, and for what purposes. In addition, South Side Cyclery and its sponsors may use Aggregate Data to determine the popularity of certain content and to customize information and services to you and other visitors to the site.

South Side Cyclery or its sponsors may place a small piece of software on your computer called a “Cookie” or embed a small graphic image file in an email or on a web page called a “Web Beacon” that sends the anonymous, non-personal Aggregate Data to us or a third party sponsor. Your browser software used to visit our site can be set to reject all Cookies. However, certain features of our site may not function properly if you reject Cookies.

South Side Cyclery will not link non-personal Aggregate Data with personal information. In addition, while South Side Cyclery cannot control its sponsor’s Cookies and Web Beacon’s or manage how the non-personal data is used, South Side Cyclery requires that all of its sponsors agree not to collect any personal information from our site or link any non-personal data with any personal information without your consent.


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For example, South Side Cyclery uses Secure Socket Layer (SSL) encryption technology for the transmission of personal information. To take advantage of this technology, your browser software must support 128-bit encryption.

Personal Identification Information (Login Names and Passwords). You must also take precautions to prevent unauthorized access and use of your personal identification information, including but not limited to, login names and passwords. For example, you should not disclose to anyone for any purpose your personal passwords or other personal identification information used to access and/or conduct transactions on this site. You are solely responsible for all results (claims, liabilities, and damages of any kind) arising from or related to your disclosure of your personal identification information to another person or entity, whether the disclosure was intentional or not.

No Unauthorized Use of Another’s Personal Identification Information. You agree not to use anyone else’s personal identification information without proper authorization. If we learn that you are using someone else’s personal identification to access and use this site, South Side Cyclery reserves the right to terminate your access privileges, in addition to any and all other rights and remedies we may have or be entitled to.

Due to the nature of electronic communications and storage, these security measures may not prevent all loss, misuse, theft or alteration of information collected from the site. Therefore, all use of the site and submission of personal identification information and other personal information is at the user’s sole risk. South Side Cyclery is not responsible and accepts no liability of any kind under any theory of law or cause of action for failures of security measures or unauthorized access, use, distribution, alteration or theft of personal identification information or other personal information. South Side Cyclery shall not be responsible for any direct, indirect, special, incidental, punitive or consequential damages arising out of or related to any failures of security measures or unauthorized access, use, distribution, alteration or theft of personal identification information or other personal information


This site is not designed or intended to attract children under the age of 13 without a parent/guardian approval. Although we sell bicycle products, gear and services designed for youth and adults, South Side Cyclery does not collect information from any person that it knows to be under the age of 13.


South Side Cyclery reserves the right to change this privacy and security statement at any time. We will attempt to notify you by email of any significant changes affecting the use of personal information. We generally will not notify you of changes that do not significantly affect the use of personal information. We will post all changes of this privacy statement on South Side Cyclery site for your review each time you visit the site. You should periodically review the site and this privacy statement for changes.